{"id":2497,"date":"2019-11-05T13:22:59","date_gmt":"2019-11-05T12:22:59","guid":{"rendered":"https:\/\/www.smsapi.com\/blog\/?p=2497"},"modified":"2023-02-07T16:08:37","modified_gmt":"2023-02-07T15:08:37","slug":"sms-notification-ecommerce-magento-integration","status":"publish","type":"post","link":"https:\/\/www.smsapi.com\/blog\/sms-notification-ecommerce-magento-integration\/","title":{"rendered":"SMS Notifications for e-commerce \u2013 Magento integration"},"content":{"rendered":"\n<p><strong>We are proudly presenting the SMS Notification extension for the Magento2 platform! It\u2019s an official SMSAPI integration, available for free on the Magento Marketplace. Discover the potential of SMS communication and learn how to automate SMS Notifications in your e-commerce.<\/strong><\/p>\n\n\n\n<!--more-->\n\n\n\n<p>Magento is one of the most popular platforms for running an online store (CMS). Until now, to communicate with customers via an <strong>SMS channel<\/strong>, companies had to rely on Zapier triggers. The extension makes SMS communication available <strong>directly in your store control panel.<\/strong> Monogo created the integration.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-smsapi-blog wp-block-embed-smsapi-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"80DZUe5Syf\"><a href=\"https:\/\/www.smsapi.com\/blog\/sms-api-integration-checklist\/\">SMS API integration checklist \u2013 how to integrate a bulk SMS gateway<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;SMS API integration checklist \u2013 how to integrate a bulk SMS gateway&#8221; &#8212; SMSAPI Blog\" src=\"https:\/\/www.smsapi.com\/blog\/sms-api-integration-checklist\/embed\/#?secret=eo47TOkK9F#?secret=80DZUe5Syf\" data-secret=\"80DZUe5Syf\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How to start texting your customers in e-commerce?<\/h2>\n\n\n\n<p>The <strong>SMSAPI SMS Notification<\/strong> extension is available on the <a href=\"https:\/\/marketplace.magento.com\/smsapi-smsapi2.html\" target=\"_blank\" rel=\"noreferrer noopener\">Magento Marketplace<\/a>. You can download and use it completely free of charge. The only thing you pay for are SMS that you send to your customers (according to your SMSAPI pricelist). <\/p>\n\n\n\n<p>To start, you need a store running on Magento software and a SMSAPI account (the extension is compatible with both .COM and .PL versions of our platform). The SMSAPI sign-up takes few minutes, and it\u2019s free.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Create a free test account<\/h3>\n\n\n\n<div class=\"wp-block-button aligncenter is-style-primary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.smsapi.com\/en\/signup\" style=\"border-radius:5px\">Test SMSAPI <\/a><\/div>\n\n\n\n<p>Refer to the <a href=\"https:\/\/marketplace.magento.com\/media\/catalog\/product\/smsapi-smsapi2-1-0-1-ce\/user_guides.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">User Guide<\/a> for detailed, step-by-step instructions on how to install the extension. Next, you should configure your account.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to configure the SMS Notification extension?<\/h2>\n\n\n\n<p>Begin by setting your <strong>sender name<\/strong> \u2013 a company <a href=\"https:\/\/www.smsapi.com\/blog\/6-sms-marketing-tools-you-might-not-have-heard-about\/\" target=\"_blank\" rel=\"noreferrer noopener\">name that replaces a phone number<\/a>. This feature allows the recipients to identify messages as genuinely yours. It <strong>boosts brand awareness<\/strong> and makes SMS <strong>more attractive<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-smsapi-blog wp-block-embed-smsapi-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"moXM0X76Dt\"><a href=\"https:\/\/www.smsapi.com\/blog\/sender-id-how-to-send-branded-sms-company-name\/\">Sender ID \u2013 How to Send Branded SMS Messages with the Company Name Instead of a Number?<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Sender ID \u2013 How to Send Branded SMS Messages with the Company Name Instead of a Number?&#8221; &#8212; SMSAPI Blog\" src=\"https:\/\/www.smsapi.com\/blog\/sender-id-how-to-send-branded-sms-company-name\/embed\/#?secret=wMdfQuZpyX#?secret=moXM0X76Dt\" data-secret=\"moXM0X76Dt\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Moving on, create messages\u2019 templates. They will be invaluable and will make communication <strong>quicker and fully automatic<\/strong>. Use data from your contact database to <strong>personalise the message<\/strong> body. The complete list of parameters (variables that can be used) is available in the General Message Template section and in the User Guide.<\/p>\n\n\n\n<p>Lastly, don\u2019t forget to <strong>set triggers<\/strong>. Depending on your needs, you can set certain events that will trigger the message to be sent. For example, when the transaction status changes to \u201epaid\u201d, the system will send a notification with a payment confirmation.<\/p>\n\n\n<div class=\"infobox infobox--attention post-content--full-width\">\n  <div class=\"infobox__icon\">\n    <img decoding=\"async\" src=\"https:\/\/www.smsapi.com\/blog\/wp-content\/themes\/smsapi-blog-2021\/assets\/icons\/exclamation.svg\">\n  <\/div>\n  <div class=\"infobox__title\">\n    <h4>How to engage customers with SMS?<\/h4>\n  <\/div>\n  <div class=\"infobox__content\">\n    The mobile communication based on SMS channel is much more than automatized notifications! See how to use other tools offered by SMSAPI:<\/p>\n<ul>\n<li><a href=\"https:\/\/www.smsapi.com\/blog\/sell-abandoned-cart-store-app\/\">abandoned cart reminders<\/a>;<\/li>\n<li><a href=\"https:\/\/www.smsapi.com\/en\/two-way-sms-communication\">interaction<\/a>;<\/li>\n<li><a href=\"https:\/\/www.smsapi.com\/blog\/real-time-marketing\/\">time-restricted offers<\/a>;<\/li>\n<li><a href=\"https:\/\/www.smsapi.com\/blog\/human-resources-management-quality-control-sms\/\">automated internal communication channel<\/a>;<\/li>\n<li><a href=\"https:\/\/www.smsapi.com\/en\/sms-marketing\">SMS marketing<\/a>.<\/li>\n<\/ul>\n<p>\n  <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Why are shops sending SMS to their customers?<\/h2>\n\n\n\n<p>Based on the results of <a href=\"https:\/\/www.smsapi.pl\/raport#2018\">our customer research<\/a> (available in Polish), SMS are among the most influential channels in terms of decision-making. 33% of respondents have pointed to text messages as an <strong>important factor during shopping<\/strong> (in retail and online).<\/p>\n\n\n\n<p>Noteworthy, besides marketing messages, SMS is an excellent medium of <strong>status notifications<\/strong>. According to the research, 56% of customers consider <strong>automatised updates the most important customer service part<\/strong>.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-smsapi-blog wp-block-embed-smsapi-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"ulQHD7AGCb\"><a href=\"https:\/\/www.smsapi.com\/blog\/transactional-sms-automated-messaging-guide\/\">Transactional SMS \u2013 4 Ways to Use Automated Messaging (guide)<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;Transactional SMS \u2013 4 Ways to Use Automated Messaging (guide)&#8221; &#8212; SMSAPI Blog\" src=\"https:\/\/www.smsapi.com\/blog\/transactional-sms-automated-messaging-guide\/embed\/#?secret=1rVk4l9TyV#?secret=ulQHD7AGCb\" data-secret=\"ulQHD7AGCb\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Considering the <strong>exceptionally high open rate<\/strong> and the <strong>speed of reaching its recipients<\/strong>, SMS is an excellent channel for B2C communication in e-commerce. The majority of messages (69%) are read within the first 5 minutes after delivery.<\/p>\n\n\n\n<div class=\"wp-block-button aligncenter is-style-secondary\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/marketplace.magento.com\/smsapi-smsapi2.html\" style=\"border-radius:5px\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Download Magento extension<\/strong><br>  SMS Notification <\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>We are proudly presenting the SMS Notification extension for the Magento2 platform! It\u2019s an official SMSAPI integration, available for free on the Magento Marketplace. Discover the potential of SMS communication and learn how to automate SMS Notifications in your e-commerce.<\/p>\n","protected":false},"author":17,"featured_media":4376,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[20],"class_list":["post-2497","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","tag-english"],"_links":{"self":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts\/2497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/comments?post=2497"}],"version-history":[{"count":15,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts\/2497\/revisions"}],"predecessor-version":[{"id":5496,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts\/2497\/revisions\/5496"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/media\/4376"}],"wp:attachment":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/media?parent=2497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/categories?post=2497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/tags?post=2497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}