{"id":719,"date":"2020-07-29T11:45:00","date_gmt":"2020-07-29T09:45:00","guid":{"rendered":"https:\/\/www.smsapi.com\/blog\/?p=719"},"modified":"2022-03-29T16:06:34","modified_gmt":"2022-03-29T14:06:34","slug":"basics-of-content-marketing-in-your-sms-campaign","status":"publish","type":"post","link":"https:\/\/www.smsapi.com\/blog\/basics-of-content-marketing-in-your-sms-campaign\/","title":{"rendered":"Basics of Content Marketing in SMS Campaigns"},"content":{"rendered":"\n<p><strong>In the times of omnipresent technology, we receive an enormous amount of information from far and near \u2013 no matter if we want it or not. Colourful billboards, product placement while watching your favourite&nbsp;series or looped video full of ads \u2013 the man on the street is inundated with 100 messages a day. However, one can remember just 10% of them. There&#8217;s a way to bypass the clutter.<\/strong><\/p>\n\n\n\n<!--more-->\n\n\n\n<p>We produce more and more content that is distributed in many various channels. Unfortunately, they are less and less useful for the consumer. The recipient is tired and hesitant. But if we take care of the content and target it accurately, our consumers will come to visit your website or store and follow the suggestions. And will buy more!<\/p>\n\n\n\n<p>How to awaken your potential client&#8217;s interest, entertain or educate and eventually win his loyalty? Use the following rules of <a href=\"https:\/\/blog.contentstudio.io\/content-marketing-predictions\/\" data-type=\"URL\" data-id=\"https:\/\/blog.contentstudio.io\/content-marketing-predictions\/\">content marketing<\/a> in your <a href=\"https:\/\/www.smsapi.com\/en\/sms-campaigns\">SMS campaign<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"personalization\"><strong>A person in the centre of your actions<\/strong><\/h2>\n\n\n\n<p>Both in B2B and B2C, you have to remember that technically it\u2019s always H2H (<em>Human to Human<\/em>) communication. After all, it\u2019s not a computer talking to another one but two true-born people\u2026 <\/p>\n\n\n\n<p>The most important challenge in H2H is <strong>authenticity, fast reaction, spontaneity<\/strong> and above all \u2013 dialogue with the other person. Such a relationship resembles a real conversation that spurs brand loyalty and trust. It is excellent to make your marketing actions (including SMS) engaging and fun. Just don&#8217;t fall into the trap of making promises!<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/1-1-576x1024.png\" alt=\"Example of content marketing in SMS message\" class=\"wp-image-773\" width=\"250\" height=\"444\" srcset=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/1-1-576x1024.png 576w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/1-1-56x100.png 56w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/1-1-113x200.png 113w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/1-1-768x1365.png 768w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/1-1.png 1242w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><figcaption>An example of a text message<br>with a personalized content<\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">A step further<\/h2>\n\n\n\n<p>The short text contains 160 characters, and some of them are worth using to <strong>personalize <\/strong>the message. If your customer database includes names and surnames, you can use the data in greetings, i.e. \u201cHello John\u201d.<\/p>\n\n\n\n<p>It is essential to approach the recipient directly and use imperative, i.e. \u201cBuy\u201d, \u201cCome!\u201d. Such verbs are commonly called <strong>call-to-action<\/strong> (CTA is short). <\/p>\n\n\n\n<p>As a result, a person who is reading the message feels unique and chosen. According to the <strong>research we have carried out <\/strong>among entrepreneurs in Poland, campaigns with a personalized offer are much more effective than the general one. It only confirms that personalization is vital for effective SMS marketing.<\/p>\n\n\n\n<p>SMS campaign also opens another door for H2H \u2013 <a href=\"https:\/\/www.smsapi.com\/targeting\">targeting<\/a>. &nbsp;While building your customer database, i.e. with <a href=\"https:\/\/www.smsapi.com\/newsletter-sms\">Newsletter SMS<\/a> widget, it is also important to ask your subscriber about age, sex, interests or shoe size. <\/p>\n\n\n\n<p>Using such data can be easily used in a very well-tailored campaign that meets customer expectations. It is also a perfect way to optimize costs and time \u2013 sending less is saving more.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/2-1-576x1024.png\" alt=\"Text message with the cut.li short link\" class=\"wp-image-775\" width=\"250\" height=\"444\" srcset=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/2-1-576x1024.png 576w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/2-1-56x100.png 56w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/2-1-113x200.png 113w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/2-1-768x1365.png 768w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/2-1.png 1242w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><figcaption>An example of a text message<br>with a link shortened with cut.li<\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Prioritize the usability<\/h2>\n\n\n\n<p>In the world of information overload (also known as <em>infobesity<\/em>), it is difficult for a customer to understand and process every piece of content that comes to their brain. As a result, the decision-making process is much more complicated because of the presence of too much information.<\/p>\n\n\n\n<p>Content marketing is nothing more than the creation and distribution of valuable content that answers the customers\u2019 needs. While creating an SMS, you have to answer this question: Will my recipient find the message useful? <\/p>\n\n\n\n<p>The useful text meets the needs, plays a specific role, educates or entertains. Such an SMS is not harmful and irritating. On the contrary, it provides the customer with a particular feeling, shows concrete reasons and contains no empty words.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"measuring\">How to track traffic incoming from an SMS campaign?<\/h3>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to track SMS campaigns with UTM parameters? | SMSAPI\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/K8dEN0OXFzg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>Looking for a more in-depth guide to <strong>measuring the effectiveness of SMS campaigns<\/strong>? Check out the blog post below.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-smsapi-blog wp-block-embed-smsapi-blog is-provider-blog-smsapi-com\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"p4BvcjbpjR\"><a href=\"https:\/\/www.smsapi.com\/blog\/utm-sms-google-analytics\/\">UTM parameters in SMS campaign \u2013 monitoring in Google Analytics<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;UTM parameters in SMS campaign \u2013 monitoring in Google Analytics&#8221; &#8212; SMSAPI Blog\" src=\"https:\/\/www.smsapi.com\/blog\/utm-sms-google-analytics\/embed\/#?secret=81cbpaU1aK#?secret=p4BvcjbpjR\" data-secret=\"p4BvcjbpjR\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/5.5-inch-iPhone6-Screenshot1-576x1024.png\" alt=\"Coupon code in bulk SMS campaign\" class=\"wp-image-777\" width=\"250\" height=\"445\" srcset=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/5.5-inch-iPhone6-Screenshot1-576x1024.png 576w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/5.5-inch-iPhone6-Screenshot1-56x100.png 56w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/5.5-inch-iPhone6-Screenshot1-113x200.png 113w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/5.5-inch-iPhone6-Screenshot1-768x1365.png 768w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2017\/02\/5.5-inch-iPhone6-Screenshot1.png 1242w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><figcaption>An example of a text message<br>with a discount and URL<\/figcaption><\/figure><\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"language\">Speak the language of benefit<\/h2>\n\n\n\n<p>An effective SMS is the one that makes the recipient do the desired action, e.g. filling out the application form, clicking the <strong>shortened link<\/strong> or passing the message (about the delivery, shopping confirmation). <\/p>\n\n\n\n<p>To make sure that you are understood properly, forget about the metaphors and hyperboles as they can only cause the opposite effect. A great message is one that puts the specific image of your brand in the recipients\u2019 minds. Instead of the very long and confusing message, try to focus on the real value and singular goal. Make sure to also use a <a href=\"https:\/\/www.brandcrowd.com\/logo-maker\" target=\"_blank\" rel=\"noreferrer noopener\">logo creator<\/a> to make and add a professional logo to your all messages.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Final thought: know your customer<\/h2>\n\n\n\n<p>\u201c<em>There\u2019s nothing to be feared, it is only to be understood<\/em>\u201d \u2013 said a Polish Noble prize winner. The same applies to customer relationships. To meet their expectations and needs, you have to understand the way they think. <\/p>\n\n\n\n<p>Try to figure out what bothers them, what stimulates their behaviour, what are the reasons for the decisions they make. What are the challenges they face? Does your product, service, message answer them? <\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2020\/08\/Pizza-Portal-content.jpg\" alt=\"Content marketing in SMS\" class=\"wp-image-3203\" width=\"300\" height=\"67\"\/><figcaption>An example of funny and engaging content of SMS message<\/figcaption><\/figure><\/div>\n\n\n\n<p>These questions are nothing more than part of the <strong>buying persona creation<\/strong>. Buyer personas are\u00a0research-based archetypal (modelled) representations of\u00a0who\u00a0buyers are.<\/p>\n\n\n\n<p>Words are powerful. If you use them wisely, they can become a massive value to your business. To <a href=\"https:\/\/wholesomecommerce.com\/what-is-a-content-creator\/\">create great content<\/a> which can be called exciting and useful, you should go along with the rules of <a href=\"https:\/\/blog.replug.io\/content-marketing-platforms\/\">content marketing<\/a>. It requires an effort but benefits a lot \u2013 so your marketing is no longer an awful duty but a conversation, fruitful for both sides. <\/p>\n\n\n\n<p>Even though consumers can easily defend themselves from insistent content, you can still <strong>win through the dialogue<\/strong> and a common understanding in your SMS campaigns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the times of omnipresent technology, we receive an enormous amount of information from far and near \u2013 no matter if we want it or not. Colourful billboards, product placement while watching your favourite&nbsp;series or looped video full of ads \u2013 the man on the street is inundated with 100 messages a day. However, one [&hellip;]<\/p>\n","protected":false},"author":13,"featured_media":4303,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[41,40,20],"class_list":["post-719","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge","tag-content","tag-conversion","tag-english"],"_links":{"self":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts\/719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/comments?post=719"}],"version-history":[{"count":24,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts\/719\/revisions"}],"predecessor-version":[{"id":4722,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts\/719\/revisions\/4722"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/media\/4303"}],"wp:attachment":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/media?parent=719"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/categories?post=719"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/tags?post=719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}