{"id":88,"date":"2020-02-27T09:43:23","date_gmt":"2020-02-27T08:43:23","guid":{"rendered":"http:\/\/www.smsapi.com\/blog\/?p=88"},"modified":"2023-02-06T10:59:06","modified_gmt":"2023-02-06T09:59:06","slug":"sms-personalization","status":"publish","type":"post","link":"https:\/\/www.smsapi.com\/blog\/sms-personalization\/","title":{"rendered":"SMS Personalization \u2013 How To? (guide)"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>Why keeping your contacts base always up-to-date, with all essential data like name, sex, age or address, gives you a huge advantage when creating SMS campaigns? Because you can use that information to personalize your campaigns! Read the basic know-how on to personalize SMS messages.<\/strong><\/p>\n\n\n\n<!--more-->\n\n\n\n<p class=\"wp-block-paragraph\">Let\u2019s start with a simple example. Take a look at those two messages below and choose which one is more interesting for you as a potential client:<\/p>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_personal.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_personal-730x607.png\" alt=\"Examples of A2P SMS communication\" width=\"650\" height=\"540\"\/><\/a><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"why\">Why it&#8217;s so important to use the recipient&#8217;s names?<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>If you use the recipient\u2019s name, you show that you know exactly who are you referring to. <\/li>\n\n\n\n<li>When you <strong>make it personal<\/strong>, you <strong>get more engagement<\/strong>.<\/li>\n\n\n\n<li>Using your recipients&#8217; names also engages them to make an action, react somehow to your message. <\/li>\n\n\n\n<li>Furthermore, they don\u2019t look like spam.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">You can easily create such personalized SMS campaigns in our Customer Portal. Let\u2019s check all personalization features, it\u2019s easy and user-friendly!<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-wp-embed is-provider-smsapi-blog wp-block-embed-smsapi-blog\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"D6dwQwnDLw\"><a href=\"https:\/\/www.smsapi.com\/blog\/5-habits-of-highly-effective-sms-communication\/\">5 habits of highly effective SMS communication<\/a><\/blockquote><iframe loading=\"lazy\" class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8220;5 habits of highly effective SMS communication&#8221; &#8212; SMSAPI Blog\" src=\"https:\/\/www.smsapi.com\/blog\/5-habits-of-highly-effective-sms-communication\/embed\/#?secret=xgM26eK6FI#?secret=D6dwQwnDLw\" data-secret=\"D6dwQwnDLw\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"insert\">Insert name from the contact database<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to use the first names in your message you need to insert <strong>[%first_name%] parameter<\/strong>, so our message should look like this:<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code>Hi &#091;%first_name%], check what we have prepared for you only \u2013 30% discount for all products. More details under cut.li\/KjGy<\/code><\/pre>\n\n\n\n<figure class=\"wp-block-image is-resized\"><a href=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_pers3.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_pers3.png\" alt=\"Text message with a short link\" class=\"wp-image-98\" width=\"650\" height=\"463\" srcset=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_pers3.png 684w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_pers3-140x100.png 140w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_pers3-280x200.png 280w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Upper and lowercase<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Sometimes, especially when you have a large database, it\u2019s hard to check all the records whether they have proper case usage in first or last names. If you want to be sure that your client\u2019s name will be displayed properly, just use <strong>[%first_name:capital%] parameter<\/strong>, and you can be sure, that if you have \u201cjohn\u201d in your database \u2013 it will be converted into \u201cJohn\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are more features you can add into used parameters \u2013 you can switch all characters to be displayed with upper or lower case:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Upper: <strong>[%first_name:upper%]<\/strong> \u2013 will convert all characters into uppercase<\/li>\n\n\n\n<li>Lower: <strong>[%first_name:lower%]<\/strong> \u2013 will convert all characters into lowercase<\/li>\n<\/ul>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter is-resized\"><a href=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_upper-lower.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_upper-lower.png\" alt=\"Uppercase and lowercase conversion preview\" class=\"wp-image-100\" width=\"650\" height=\"224\" srcset=\"https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_upper-lower.png 1392w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_upper-lower-150x52.png 150w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_upper-lower-300x103.png 300w, https:\/\/www.smsapi.com\/blog\/wp-content\/uploads\/2015\/06\/iPhone_6_upper-lower-730x252.png 730w\" sizes=\"auto, (max-width: 650px) 100vw, 650px\" \/><\/a><\/figure>\n<\/div>\n\n<div class=\"infobox infobox--attention post-content--full-width\">\n  <div class=\"infobox__icon\">\n    <img decoding=\"async\" src=\"https:\/\/www.smsapi.com\/blog\/wp-content\/themes\/smsapi-blog-2021\/assets\/icons\/exclamation.svg\">\n  <\/div>\n  <div class=\"infobox__title\">\n    <h4>Character limit and parameters<\/h4>\n  <\/div>\n  <div class=\"infobox__content\">\n    Remember: using parameter changes the number of available characters. The actual number of the chars will vary depending on the value of the records.\n  <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Why keeping your contacts base always up-to-date, with all essential data like name, sex, age or address, gives you a huge advantage when creating SMS campaigns? Because you can use that information to personalize your campaigns! Read the basic know-how on to personalize SMS messages.<\/p>\n","protected":false},"author":13,"featured_media":2403,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[2],"tags":[41,35,20],"class_list":["post-88","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge","tag-content","tag-database","tag-english"],"_links":{"self":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts\/88","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/comments?post=88"}],"version-history":[{"count":43,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts\/88\/revisions"}],"predecessor-version":[{"id":5423,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/posts\/88\/revisions\/5423"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/media\/2403"}],"wp:attachment":[{"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/media?parent=88"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/categories?post=88"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.smsapi.com\/blog\/wp-json\/wp\/v2\/tags?post=88"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}