Text message notifications are automatic text messages sent by an SMS system connected to an external tool such as e-commerce, CRM, marketing automation or other SaaS. Messages are delivered according to specific fixed rules and in accordance with SMS content templates. Check the list of available integrations or create your own one with an open SMS API.
SMS Notifications
Enhance your corporate communication, set up automatic SMS notifications for your customers, allowing you to:
- confirm an order, payment, delivery or visit safely and in compliance with GDPR,
- remind your customer of an overdue invoice or other important matters,
- reduce the number of enquiries to the service desk.
How does the text message notification system work?
Customer service via SMS
Transactional messages are part of the services provided by the company, so - unlike SMS marketing - no marketing consent (GDPR) is required to post them. An automatic SMS notification system in an online shop or other business saves time and is convenient for the buyer.
Information on a change in order status, payment, delivery or an SMS reminder of an appointment or overdue invoice is the customer service standard. As research confirms, important information being delivered quickly and surely is crucial for a high rating of the quality of consumer service.
Automatic SMS notifications for companies, institutions and applications - examples
SMS notifications will be used in e-commerce, services and all other branches of commerce and the public sector. From automatic SMS for delivery and new logins to appointment reminders, debt collection and quick security alerts - choose your industry and see examples of mobile communication applications.
SMS notifications in the online shops
SMS notifications keep you informed about the progress of the purchasing process, delivery, complaints and returns in e-commerce. With SMSs, you will do an NPS satisfaction survey and also implement two-factor authentication. SMS messages for the online outlet also include marketing and image applications.
Wish list SMS notifications
Rescuing abandoned shopping carts
Product is available again
SMS for stationary shops and service undertakings
Bulk SMS is a convenient tool for internal and outbound communication. With their help, large, medium and small stationary businesses can streamline their work and ensure customer satisfaction. Integration with a calendar allows a text message to be sent to remind customers of an appointment. Examples from the service industry follow below.
Set up an appointment reminding SMS
SMS alert about changes in operation
Quick message to customers
SMS loyalty club service
Order delivery, couriers
SMS dispatch with delivery date and time is an attractive alternative to easily overlooked emails or time-consuming phone calls. Quick SMS notification of a courier's visit can be complemented by automated appointment handling. All you need to do is use SMS receipt integrated into the CMS.
SMS delivery notifications
SMS notification of courier visit
Automation of the delivery calendar
Satisfaction surveys
SMS reminders and confirmations for medicine and healthcare
Set up automatic appointment reminders, transmit prescriptions, recommendations thanks to automatic SMS. A messaging system combined with a patient service programme streamlines the workflow in a hospital, clinic or veterinary practice. Text messages are faster than the telephone and can always be re-read.
Appointment reminder
Notification of a released appointment
Automatic drug dose reminder
SMS log-in notifications
SMS for the office, public institutions, NGOs and TSOs
The SMS notification system for residents is an accessible source of information about issues and events in the region. For reasons of speed, certainty and security, the public sector uses SMS during emergencies. The use of SMS with a name instead of a number by an office makes communication more reliable.
SMS notifications about document collection
SMS appointment reminders
SMS information for the municipality
Instant security alerts
SMS for transport and logistics companies
Automated text messages mean an easier and faster flow of information between employees and drivers. They always arrive directly on phones, regardless of internet access. Global SMS dispatches therefore prove themselves as a communication channel for distributed companies.
Automatic messages about orders
Automatic SMS traffic alerts
Global SMS internal communication channel
Interaction with employees, SMS notifications in recruitment
Banks, SMS debt collection, loans and insurance
Text messaging is the preferred channel for reaching customers of financial institutions, banks and insurance companies. Automated messages convey notifications of instalments and upcoming debts. SMS debt collection is a safe tool that improves the repayment of overdue debts.
A reminder of the repayment date
Unpaid invoice notification
Amicable debt collection SMS message content
Data verification, SMS code, two-factor authentication (2FA SMS)
Industries:
Online shops
SMS notifications in the online shops
SMS notifications keep you informed about the progress of the purchasing process, delivery, complaints and returns in e-commerce. With SMSs, you will do an NPS satisfaction survey and also implement two-factor authentication. SMS messages for the online outlet also include marketing and image applications.
Wish list SMS notifications
Rescuing abandoned shopping carts
Product is available again
Stationary shops and service premises
SMS for stationary shops and service undertakings
Bulk SMS is a convenient tool for internal and outbound communication. With their help, large, medium and small stationary businesses can streamline their work and ensure customer satisfaction. Integration with a calendar allows a text message to be sent to remind customers of an appointment. Examples from the service industry follow below.
Set up an appointment reminding SMS
SMS alert about changes in operation
Quick message to customers
SMS loyalty club service
Order delivery, couriers
Order delivery, couriers
SMS dispatch with delivery date and time is an attractive alternative to easily overlooked emails or time-consuming phone calls. Quick SMS notification of a courier's visit can be complemented by automated appointment handling. All you need to do is use SMS receipt integrated into the CMS.
SMS delivery notifications
SMS notification of courier visit
Automation of the delivery calendar
Satisfaction surveys
Health care, medical care
SMS reminders and confirmations for medicine and healthcare
Set up automatic appointment reminders, transmit prescriptions, recommendations thanks to automatic SMS. A messaging system combined with a patient service programme streamlines the workflow in a hospital, clinic or veterinary practice. Text messages are faster than the telephone and can always be re-read.
Appointment reminder
Notification of a released appointment
Automatic drug dose reminder
SMS log-in notifications
Public offices and institutions
SMS for the office, public institutions, NGOs and TSOs
The SMS notification system for residents is an accessible source of information about issues and events in the region. For reasons of speed, certainty and security, the public sector uses SMS during emergencies. The use of SMS with a name instead of a number by an office makes communication more reliable.
SMS notifications about document collection
SMS appointment reminders
SMS information for the municipality
Instant security alerts
Logistics, transport and supply chain
SMS for transport and logistics companies
Automated text messages mean an easier and faster flow of information between employees and drivers. They always arrive directly on phones, regardless of internet access. Global SMS dispatches therefore prove themselves as a communication channel for distributed companies.
Automatic messages about orders
Automatic SMS traffic alerts
Global SMS internal communication channel
Interaction with employees, SMS notifications in recruitment
Banks, debt collection and loans
Banks, SMS debt collection, loans and insurance
Text messaging is the preferred channel for reaching customers of financial institutions, banks and insurance companies. Automated messages convey notifications of instalments and upcoming debts. SMS debt collection is a safe tool that improves the repayment of overdue debts.
A reminder of the repayment date
Unpaid invoice notification
Amicable debt collection SMS message content
Data verification, SMS code, two-factor authentication (2FA SMS)
SMS integrations for e-commerce and more
Write to your customers from wherever you want - our SMS gateway is integrated into almost every e-commerce system, CRM, ERP and marketing automation platform. And with an open and well-described SMS API, you'll create custom connections tailored to the needs of your business. Check out the list of ready-made extensions, plugins and modules for SMS dispatch.
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