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News and ReportsSMS, e-mail or push notification? (infographic)
SMS, e-mail or push notification - which tool is best suited to lead marketing campaigns and communicate with customers?
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Knowledge3 Simple Steps to Create a Unique Consumer Database for Your SMS Marketing Campaign
Have your heard about the Pareto Principle? It says that 80 percent of your business comes from 20 percent of your clients. Not knowing your customers might be the most expensive mistake you have made. To reach your target audience and multiply ROI of marketing campaings, you should build your own exclusive database.
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KnowledgeExpert says: Customer Experience Over The Phone: Delight Your Audience
If you run a business, then you probably already know the importance of customer experience. For every company, having satisfied customers is half the battle to success. Meeting their needs both in terms of the products or services offered and customer experience will be very beneficial for business. Providing a high level of after-sales service […]
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KnowledgeHow to Receive SMS Online? 2-Way SMS Communication (quick guide)
Texting to your clients is one thing, but did you know you can receive SMS from them as well? This quick guide is an introduction to 2-way SMS communication. You’ll learn how and where to use Long and Short codes to build engagement and increase the number of customers in your contact database. Find how […]
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KnowledgeEmojis in SMS Marketing and Business Communication
Since a few days you can use emoji in your SMS created and send via SMSAPI customer panel. Still – not many brands use such feature, that’s why it’s a perfect way to differentiate your business from the competition. While adding emoji, remember that it uses as much as special character in SMS – so in 1 SMS with 70 characters you can put 35 emojis.
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SMSAPI TutorialsDo it Yourself #10 – Users Management (video tutorial)
Welcome to the next part of the SMSAPI Do it yourself Guide. In this part, you will learn how to manage users of your account in the SMSAPI Customer Portal.
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