SMSAPI Blog

Mobile Communication and SMS Marketing Explained

How to get a conversion from 160 characters? Discover successful bulk SMS campaigns, automated text messaging and other applications of mobile communication channels for companies.

Expert says: Customer Experience Over The Phone: Delight Your Audience

Expert says: Customer Experience Over The Phone: Delight Your Audience

If you run a business, then you probably already know the importance of customer experience. For every company, having satisfied customers is half the battle to success. Meeting their needs both in terms of the products or services offered and customer experience will be very beneficial for business. Providing a high level of after-sales service […]

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How to Receive SMS Online? 2-Way SMS Communication (quick guide)

How to Receive SMS Online? 2-Way SMS Communication (quick guide)

Texting to your clients is one thing, but did you know you can receive SMS from them as well? This quick guide is an introduction to 2-way SMS communication. You’ll learn how and where to use Long and Short codes to build engagement and increase the number of customers in your contact database. Find how […]

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Emojis in SMS Marketing and Business Communication

Emojis in SMS Marketing and Business Communication

Since a few days you can use ‪‎emoji‬ in your SMS‬ created and send via ‪‎SMSAPI‬ customer panel. Still – not many brands use such feature, that’s why it’s a perfect way to differentiate your business from the competition. While adding emoji, remember that it uses as much as special character in SMS – so in 1 SMS with 70 characters you can put 35 emojis.

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Do it Yourself #10 – Users Management (video tutorial)

Do it Yourself #10 – Users Management (video tutorial)

Welcome to the next part of the SMSAPI Do it yourself Guide. In this part, you will learn how to manage users of your account in the SMSAPI Customer Portal. 

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3 Ways to Send SMS: API, App and Web Portal

3 Ways to Send SMS: API, App and Web Portal

Until recently, companies had two options for SMS marketing: an integration via API or a web-based interface. Did you know you can now send bulk SMS directly from your phone? The SMSAPI mobile app is a new way to manage and send SMS campaigns. Discover three ways to engage your customers on the mobile channel!

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2020 Report: E-commerce from a Perspective of Communication with Clients

2020 Report: E-commerce from a Perspective of Communication with Clients

Welcome to the summary of the 2020 e-commerce report! For most, last year meant changes, both in terms of earning and spending habits. We have conducted two studies testing the relationship between e-shops and their clients in communication practices.

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